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Synology keeps disconnecting from network. ( My partner's Mini also backs up to the same NAS, but hers is still on Sonoma. Apr 17, 2019 · Why do you ask? One of my computers at work has an issue where the mapped network drives become disconnected and won’t reconnect, unless you unplug one of the usb devices. A place to answer all your Synology questions. 1-23824 Update 1 4 x 3TB WD RED Disks installed. 5) drops the shares as well. Even the laptop that I am on now (Macbook Pro with 10. I can still access it through mobile quick connect on other devices, through synology assistant, etc. File share, web browser control panel, the Synology tool, ping from the command line, nothing reaches it. Most of the time I have seen a computer having issues with mapped drives disconnecting and reconnectiong, it has been a network issue between the computer and NAS. Jan 14, 2021 · Possible reasons why Synology Assistant needs to disconnect mapped network drives before mapping another network share on Windows include: You tried to map a network drive with a different user account and failed to connect for reasons such as using an incorrect password or a non-existing user account. Ask a question or start a discussion now. Starting with quick checks, discovering a hidden debug tool, and finally fixing the network issue. Re Nov 30, 2024 · Pick my NAS and re-add it. Nov 16, 2020 · I've had this problem (my DS412+ dropping off the network every few days) ever since I got it 3 or so years back. I first suspected that the computer that loses the connection is at fault (the computer briefly disconnects). The very first thing I would try is replacing the cables that connect the NAS and the computer to the switch or router. 15. So all the computers on my network see the NAS as drive I:. May 16, 2017 · Hi, I have been having trouble with my synology 1815+ and accessing the files via a network share. DS415+ Version 6. Dec 10, 2021 · I have mapped drives and they do not disconnect and reconnect. The status lights seem normal. I get the list of folders and access one. Feb 27, 2025 · How I brought my Synology NAS back to life. Mar 15, 2018 · Hello, The last few days our Synology NAS has been having issues maintain a connection when mapped to windows devices. Since 2019 it has always backed up to a folder called TMFolder on a Synology DS413j. The other morning I found that our diskstation had dropped off the network. Looking for advice. Managed to get to the web portal, but with no disks I couldn't actually do anything. I have been through 2 support tickets and have restarted the NAS dozens of times, but the issue remains. Whilst network access can't be granted, the unit appears to be working as all indicator lights etc are running and I can hear the usual disc activity Dec 18, 2024 · HARDWARE: DS224+ Synology NAS, TP-Link RE220, Xfinity Xfi router/modem (xFi Advanced Gateway (XB7)) SETUP: Because my appt is small, I want to have my synology nas far away from where I sleep due to noise/lights, so I keep it in a closet on the first floor, while the router is on the second next to the only coax connection. ). It is very easy to verify: simply open Windows Explorer and point on a folder Sep 10, 2024 · Hi! Come and join us at Synology Community. Mostly, it seems to drop the shares within 15 minutes or less. My DS218+ NAS keeps disconnecting from the network. The users experience lost connections and delay when they try to access the NAS or it shows not connected in windows explorer. I have "shared" and "mapped" this NAS as a network drive (drive I:). LAN-connected DS1821+ sporadically disconnects when in use. Basically, the Mac mini keeps dropping the shares on the NAS. Jun 4, 2020 · On a Mac I'm connecting to my shared folders in the usual command-K way. If I restart it in the evening, it has usually disconnected when checking the next day. To do this, go to Control Panel > Network > Network interface > edit connected interface, change the option to manual configuration. Any ideas as how to keep it connected on laptop when it has been turned off/on? The Mac is configured to mount the shared drive as soon as it boots up. New comments cannot be posted and votes cannot be Mar 27, 2022 · Hi! Come and join us at Synology Community. Her backups still run successfully. It’s weird, once we unplug that device the mapped network drive works again. The only reliable fix I've found is to force the NAS off by holding in the power button till it shut's off, count to 5 then turn it back on and wait the several minutes it takes to fully boot back up. It mounts and - as usual - the server appears in my Finder window under 'Locations'. I bought the NAS second hand, and when I received it it was in great shape, original packaging and everything. It could drop after 2 minutes or it could drop after several hours. Multiple users report the connection "dropping": any Windows File Explorer windows that are open to the shared network folder automatically close and any file open in a program that requires a constant connection to the file crashes. Jun 4, 2015 · Hi, The Synology NAS and all computers on my network are connected to a switch. Archived post. When you use DHCP, the address changes every so often, by setting a static address, this will not change. The usb device that is plugged in is for sd memory cards, it has a few slots in it. when it has dropped off my device network page on laptop. Then it shows under network devices and I can access it. Status, Disk1 and Disk2 are solid green, LAN flickers green, power is I have a Synology NAS DS416 with 4x 4TB HDDs from which I keep losing connection. 2. Then I remember I need to access that other folder so, as I'm already connected, I click on the Sep 18, 2024 · Sequoia Time Machine Synology NAS keeps disconnecting I have just upgraded my 2018 Mac Mini to MacOS 15 Sequoia. As I couldn't access the unit I powered it down, removed the disks and powered back up. Stable lights on the front, no issues with the disks had been detected. It's annoying but also frustrating trying to figure out why this keeps happening Feb 5, 2020 · My DS218play periodically enters a state where it can't be reached over the network. I have confirmed that the NAS device is connected to our domain and when I perform the Domain Status Check I get the errors listed below in the image This is why the share keeps disconnecting. wfg1jh9u evgt pk p1cq jgtz g2v am4 wqkr09o ikxyj yz8v